Hospitality and Tourism Online Reviews: Recent Trends and Future Directions

Article Properties
Cite
Schuckert, Markus, et al. “Hospitality and Tourism Online Reviews: Recent Trends and Future Directions”. Journal of Travel &Amp; Tourism Marketing, vol. 32, no. 5, 2015, pp. 608-21, https://doi.org/10.1080/10548408.2014.933154.
Schuckert, M., Liu, X., & Law, R. (2015). Hospitality and Tourism Online Reviews: Recent Trends and Future Directions. Journal of Travel &Amp; Tourism Marketing, 32(5), 608-621. https://doi.org/10.1080/10548408.2014.933154
Schuckert, Markus, Xianwei Liu, and Rob Law. “Hospitality and Tourism Online Reviews: Recent Trends and Future Directions”. Journal of Travel &Amp; Tourism Marketing 32, no. 5 (2015): 608-21. https://doi.org/10.1080/10548408.2014.933154.
Schuckert M, Liu X, Law R. Hospitality and Tourism Online Reviews: Recent Trends and Future Directions. Journal of Travel & Tourism Marketing. 2015;32(5):608-21.
Refrences
Title Journal Journal Categories Citations Publication Date
Research Note: What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.com MIS Quarterly
  • Bibliography. Library science. Information resources
  • Social Sciences: Commerce: Business: Personnel management. Employment management
  • Science: Science (General): Cybernetics: Information theory
  • Science: Mathematics: Instruments and machines: Electronic computers. Computer science
  • Science: Science (General): Cybernetics: Information theory
  • Social Sciences
1,521 2010
Research Note: What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.com 2011
Research Note: What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.com 2014
Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics Journal of Marketing
  • Social Sciences: Commerce: Business: Business communication. Including business report writing, business correspondence
  • Social Sciences: Commerce: Business: Marketing. Distribution of products
  • Social Sciences: Economic theory. Demography: Economics as a science
  • Social Sciences: Commerce: Business
  • Social Sciences: Commerce: Business
  • Social Sciences: Economic theory. Demography: Economics as a science
430 2010
eTourism in China: A Review of the Chinese-Language Literature Asia Pacific Journal of Tourism Research
  • Geography. Anthropology. Recreation: Environmental sciences
  • Geography. Anthropology. Recreation: Recreation. Leisure: Sports
  • Social Sciences
18 2013
Citations
Title Journal Journal Categories Citations Publication Date
Unveiling the role of gamification in shared mobility services Environment, Development and Sustainability
  • Technology: Mechanical engineering and machinery: Renewable energy sources
  • Geography. Anthropology. Recreation: Environmental sciences
  • Technology: Environmental technology. Sanitary engineering
  • Science: Biology (General): Ecology
2024
Survival strategies for family-run homestays: Analyzing user reviews through text mining Data Science and Management 2024
Digital transformation in the hospitality industry: A bibliometric review from 2000 to 2023 International Journal of Hospitality Management
  • Geography. Anthropology. Recreation: Environmental sciences
  • Geography. Anthropology. Recreation: Recreation. Leisure: Sports
  • Social Sciences
2024
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses International Journal of Information Management
  • Bibliography. Library science. Information resources
  • Bibliography. Library science. Information resources: Information resources (General)
  • Social Sciences
2 2024
Comparative analysis of changes in passenger's perception for airline companies' service quality before and during COVID-19 using topic modeling Journal of Air Transport Management
  • Social Sciences: Industries. Land use. Labor
  • Social Sciences: Transportation and communications
  • Social Sciences
2024
Citations Analysis
Category Category Repetition
Geography. Anthropology. Recreation: Recreation. Leisure: Sports178
Social Sciences142
Geography. Anthropology. Recreation: Environmental sciences113
Social Sciences: Commerce: Business: Personnel management. Employment management85
Social Sciences: Commerce: Business62
Social Sciences: Economic theory. Demography: Economics as a science55
Social Sciences: Industries. Land use. Labor: Management. Industrial management26
Technology: Environmental technology. Sanitary engineering16
Science: Biology (General): Ecology16
Technology: Mechanical engineering and machinery: Renewable energy sources15
Science: Mathematics: Instruments and machines: Electronic computers. Computer science13
Science: Science (General): Cybernetics: Information theory12
Social Sciences: Sociology (General)11
Technology: Technology (General): Industrial engineering. Management engineering: Information technology7
Agriculture7
Technology: Engineering (General). Civil engineering (General)6
Agriculture: Agriculture (General)6
Technology: Chemical technology: Food processing and manufacture6
Technology: Home economics: Nutrition. Foods and food supply6
Bibliography. Library science. Information resources6
Technology: Electrical engineering. Electronics. Nuclear engineering: Electronics5
Philosophy. Psychology. Religion: Psychology5
Medicine: Internal medicine: Neurosciences. Biological psychiatry. Neuropsychiatry: Neurology. Diseases of the nervous system: Psychiatry5
Bibliography. Library science. Information resources: Information resources (General)4
Technology: Electrical engineering. Electronics. Nuclear engineering: Telecommunication4
Technology: Mechanical engineering and machinery4
Social Sciences: Transportation and communications4
Language and Literature: Philology. Linguistics3
Geography. Anthropology. Recreation: Geography (General)3
Social Sciences: Finance3
Language and Literature: Philology. Linguistics: Communication. Mass media3
Technology: Home economics: Hospitality industry. Hotels, clubs, restaurants, etc. Food service3
Social Sciences: Commerce: Business: Business communication. Including business report writing, business correspondence2
Social Sciences: Commerce: Business: Marketing. Distribution of products2
Technology: Electrical engineering. Electronics. Nuclear engineering: Electric apparatus and materials. Electric circuits. Electric networks2
Geography. Anthropology. Recreation2
Geography. Anthropology. Recreation: Human ecology. Anthropogeography: Settlements: Cities. Urban geography2
Social Sciences: Communities. Classes. Races: Urban groups. The city. Urban sociology2
Social Sciences: Industries. Land use. Labor2
Technology: Manufactures: Production management. Operations management2
Science: Mathematics2
Political science: Political institutions and public administration (General)2
Medicine: Internal medicine: Special situations and conditions: Sports medicine2
Medicine1
Science1
Science: Science (General)1
Science: Biology (General)1
Science: Physics1
Science: Chemistry1
Science: Chemistry: General. Including alchemy1
Technology: Technology (General): Industrial engineering. Management engineering1
Technology: Chemical technology1
Technology: Electrical engineering. Electronics. Nuclear engineering: Materials of engineering and construction. Mechanics of materials1
Technology: Electrical engineering. Electronics. Nuclear engineering1
Technology: Engineering (General). Civil engineering (General): Environmental engineering1
Social Sciences: Communities. Classes. Races: Urban groups. The city. Urban sociology: City planning1
Science: Geology1
Medicine: Medicine (General): Computer applications to medicine. Medical informatics1
Medicine: Public aspects of medicine1
Medicine: Medicine (General): Medical technology1
Medicine: Medicine (General)1
Medicine: Internal medicine: Neurosciences. Biological psychiatry. Neuropsychiatry1
Science: Mathematics: Instruments and machines: Electronic computers. Computer science: Computer software1
Technology: Electrical engineering. Electronics. Nuclear engineering: Electronics: Computer engineering. Computer hardware1
Science: Science (General): Cybernetics1
The category Geography. Anthropology. Recreation: Recreation. Leisure: Sports 178 is the most commonly referenced area in studies that cite this article. The first research to cite this article was titled A detailed method for destination image analysis using user-generated content and was published in 2015. The most recent citation comes from a 2024 study titled Digital transformation in the hospitality industry: A bibliometric review from 2000 to 2023. This article reached its peak citation in 2021, with 66 citations. It has been cited in 143 different journals, 13% of which are open access. Among related journals, the International Journal of Contemporary Hospitality Management cited this research the most, with 25 citations. The chart below illustrates the annual citation trends for this article.
Citations used this article by year