An Instrument for Measuring the Critical Factors of Quality Management

Article Properties
Abstract
Cite
Saraph, Jayant V., et al. “An Instrument for Measuring the Critical Factors of Quality Management”. Decision Sciences, vol. 20, no. 4, 1989, pp. 810-29, https://doi.org/10.1111/j.1540-5915.1989.tb01421.x.
Saraph, J. V., Benson, P. G., & Schroeder, R. G. (1989). An Instrument for Measuring the Critical Factors of Quality Management. Decision Sciences, 20(4), 810-829. https://doi.org/10.1111/j.1540-5915.1989.tb01421.x
Saraph, Jayant V., P. George Benson, and Roger G. Schroeder. “An Instrument for Measuring the Critical Factors of Quality Management”. Decision Sciences 20, no. 4 (1989): 810-29. https://doi.org/10.1111/j.1540-5915.1989.tb01421.x.
Saraph JV, Benson PG, Schroeder RG. An Instrument for Measuring the Critical Factors of Quality Management. Decision Sciences. 1989;20(4):810-29.
Journal Categories
Social Sciences
Commerce
Business
Social Sciences
Commerce
Business
Personnel management
Employment management
Social Sciences
Economic theory
Demography
Economics as a science
Social Sciences
Industries
Land use
Labor
Management
Industrial management
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Refrences
Title Journal Journal Categories Citations Publication Date
In pursuit of total quality 1986
The quality trilogy 1986
Japanese quality management 1984
Quality is more than making a good product 1983
Three essentials of product quality 1983
Citations
Title Journal Journal Categories Citations Publication Date
The Interplay Between Supplier Management Practices and Customer Satisfaction: An Empirical Investigation of the Banking Industry in a Developing Country Quality Management Journal
  • Social Sciences: Commerce: Business: Personnel management. Employment management
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The effects of quality management on the development of organisational exploration: an empirical research on the organic agro-food industry

 International Journal of Quality & Reliability Management
  • Social Sciences: Commerce: Business: Personnel management. Employment management
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Re-examining the quality management and firm performance relationships: meta-analytical investigation on moderating effects of national culture differences

 International Journal of Quality & Reliability Management
  • Social Sciences: Commerce: Business: Personnel management. Employment management
 2024
A SECONDARY DATA ANALYSIS OF CRITICAL SUCCESS FACTORS FOR TQM IN SERVICE SECTOR

 International Journal of Research -GRANTHAALAYAH 2024
Effects of Variance in Service Quality Ratings on Overall Scores of Users: Japan Marketing Review
  • Social Sciences: Commerce: Business
 2024
Citations Analysis
Category Category Repetition
Social Sciences: Commerce: Business: Personnel management. Employment management582
Social Sciences: Commerce: Business349
Social Sciences: Economic theory. Demography: Economics as a science323
Social Sciences: Industries. Land use. Labor: Management. Industrial management254
Technology: Technology (General): Industrial engineering. Management engineering152
Technology: Engineering (General). Civil engineering (General)146
Technology: Manufactures: Production management. Operations management138
Technology: Technology (General): Industrial engineering. Management engineering: Information technology111
Technology: Manufactures84
Science: Mathematics: Instruments and machines: Electronic computers. Computer science38
Geography. Anthropology. Recreation: Environmental sciences36
Social Sciences35
Technology: Mechanical engineering and machinery: Renewable energy sources27
Technology: Environmental technology. Sanitary engineering25
Science: Biology (General): Ecology25
Bibliography. Library science. Information resources14
Philosophy. Psychology. Religion: Psychology13
Social Sciences: Finance10
Geography. Anthropology. Recreation: Recreation. Leisure: Sports10
Bibliography. Library science. Information resources: Information resources (General)10
Medicine: Public aspects of medicine9
Agriculture: Agriculture (General)9
Agriculture9
Science: Science (General): Cybernetics: Information theory9
Technology: Engineering (General). Civil engineering (General): Environmental engineering9
Technology: Chemical technology: Food processing and manufacture8
Technology: Home economics: Nutrition. Foods and food supply8
Technology: Mechanical engineering and machinery8
Medicine: Medicine (General): Medical technology7
Technology: Electrical engineering. Electronics. Nuclear engineering: Electronics7
Technology: Building construction: Architectural engineering. Structural engineering of buildings6
Political science: Political institutions and public administration (General)6
Education: Theory and practice of education5
Social Sciences: Industries. Land use. Labor4
Science: Mathematics3
Social Sciences: Commerce: Business: Marketing. Distribution of products3
Medicine: Medicine (General)3
Science: Mathematics: Instruments and machines: Electronic computers. Computer science: Computer software3
Medicine: Internal medicine: Neurosciences. Biological psychiatry. Neuropsychiatry: Neurology. Diseases of the nervous system: Psychiatry3
Social Sciences: Industries. Land use. Labor: Labor. Work. Working class: Labor market. Labor supply. Labor demand2
Agriculture: Forestry2
Medicine2
Science2
Science: Science (General)2
Social Sciences: Transportation and communications2
Technology: Electrical engineering. Electronics. Nuclear engineering: Electric apparatus and materials. Electric circuits. Electric networks2
Technology: Electrical engineering. Electronics. Nuclear engineering: Telecommunication2
Geography. Anthropology. Recreation: Human ecology. Anthropogeography: Settlements: Cities. Urban geography2
Social Sciences: Communities. Classes. Races: Urban groups. The city. Urban sociology2
Social Sciences: Sociology (General)2
Technology: Chemical technology: Chemical engineering2
Technology: Electrical engineering. Electronics. Nuclear engineering: Electronics: Computer engineering. Computer hardware2
Technology2
Technology: Building construction2
Technology: Technology (General): Industrial engineering. Management engineering: Management information systems2
Science: Botany: Plant ecology1
Agriculture: Plant culture1
Agriculture: Animal culture1
Technology: Engineering (General). Civil engineering (General): Transportation engineering1
Technology: Electrical engineering. Electronics. Nuclear engineering1
Social Sciences: Social history and conditions. Social problems. Social reform1
Technology: Engineering (General). Civil engineering (General): Systems engineering1
Technology: Technology (General)1
Science: Biology (General)1
Social Sciences: Commerce: Business: Business communication. Including business report writing, business correspondence1
Science: Chemistry1
Social Sciences: Finance: Banking1
Philosophy. Psychology. Religion: Ethics1
Fine Arts: Architecture1
Technology: Chemical technology1
Science: Physics1
Social Sciences: Industries. Land use. Labor: Special industries and trades: Energy industries. Energy policy. Fuel trade1
Medicine: Internal medicine: Special situations and conditions: Industrial medicine. Industrial hygiene1
Social Sciences: Economic theory. Demography1
General Works: History of scholarship and learning. The humanities1
Social Sciences: Social sciences (General)1
The category Social Sciences: Commerce: Business: Personnel management. Employment management 582 is the most commonly referenced area in studies that cite this article. The first research to cite this article was titled Empirical research methods in operations management and was published in 1990. The most recent citation comes from a 2024 study titled A SECONDARY DATA ANALYSIS OF CRITICAL SUCCESS FACTORS FOR TQM IN SERVICE SECTOR. This article reached its peak citation in 2013, with 59 citations. It has been cited in 306 different journals, 10% of which are open access. Among related journals, the International Journal of Quality & Reliability Management cited this research the most, with 112 citations. The chart below illustrates the annual citation trends for this article.
Citations used this article by year