What factors truly define high performance in logistics? This paper tackles the complex issue of defining and measuring logistics performance in research. A thorough review of existing literature reveals several constraints that hinder broad inferences about the link between logistics strategies and actual performance. Discussing how low logistics performance has been and could be conceptualized, operationally defined, measured, and utilized, the study reveals limitations in various research designs and performance metrics. By highlighting these challenges, the paper offers valuable recommendations to improve the quality and rigor of future logistics research, providing a foundation for more effective and insightful investigations in the field.
Published in the International Journal of Physical Distribution & Logistics Management, this paper is directly relevant to the journal's core focus. It provides a critical analysis of performance measurement in logistics research, contributing to the journal's aim to advance knowledge and improve practices in physical distribution and logistics management. The recommendations for future research align with the journal’s commitment to promoting rigorous and impactful studies in the field.