Financial service industry mismanagement

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Abstract
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Vit, Gregory B. “Financial Service Industry Mismanagement”. International Journal of Service Industry Management, vol. 7, no. 3, 1996, pp. 6-16, https://doi.org/10.1108/09564239610122929.
Vit, G. B. (1996). Financial service industry mismanagement. International Journal of Service Industry Management, 7(3), 6-16. https://doi.org/10.1108/09564239610122929
Vit GB. Financial service industry mismanagement. International Journal of Service Industry Management. 1996;7(3):6-16.
Description

Are mainstream strategy applications leading to mismanagement in the financial services industry? This paper suggests that the financial services industry's application of mainstream strategy literature gives ample consideration to an organization’s task and technical environment. However, this level of analysis may not explicitly deal with the larger institutional context. Demonstrating the utility of institutional theory in understanding conformity pressures, the study uses the Canadian banking industry as an exemplar of a highly institutionalized financial services industry. The author calls this conformist strategy "mismanagement." This research challenges the traditional approaches to strategy within the financial sector, offering a new perspective for understanding institutional pressures. The study contributes valuable insights for those seeking to navigate the complexities of the financial services industry

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Citations Analysis
The first research to cite this article was titled Organizational conformity and contrarianism: regular irregular trading at National Australia Bank and was published in 2006. The most recent citation comes from a 2020 study titled Organizational conformity and contrarianism: regular irregular trading at National Australia Bank . This article reached its peak citation in 2020 , with 2 citations.It has been cited in 5 different journals. Among related journals, the Journal of Service Research cited this research the most, with 1 citations. The chart below illustrates the annual citation trends for this article.
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