Journal of Service Science

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Journal Properties
  • Number of Articles
    19
  • Abbreviation
    J Serv Sci
  • ISSN
    2005-3274
  • e-ISSN
    2092-5204
  • Publisher
    Springer Science and Business Media LLC
  • Indian UGC
  • DOAJ (latest)
Description
The Journal of Service Science is an interdisciplinary journal focused on advancing the understanding and practice of service innovation, design, and management. It aims to bridge the gap between various disciplines such as computer science, engineering, management science, and social sciences to foster a holistic view of service systems. The journal explores how technology, people, and organizations can effectively collaborate to deliver value-added services. Key topics covered include service design methodologies, service process modeling, service quality management, and the impact of emerging technologies such as AI, IoT, and blockchain on service delivery. The journal also addresses topics such as service innovation, customer experience, and the role of data analytics in enhancing service operations. It is essential reading for researchers and practitioners interested in creating innovative and customer-centric service solutions. By highlighting the latest research and best practices, the Journal of Service Science contributes to the ongoing evolution of the service sector. Advance the knowledge by submitting your study to the journal.