Titel	Veröffentlichungsdatum	Sprache	Zitate
Engaging customers in e-business: How to build sales, relationships and results with e-mail	2000/07/01
How to Measure Customer Satisfaction	2000/01/01
E-marketing: Improving marketing effectiveness in a digital world	2000/07/01
Editorial	2005/01/01
Abstracts	2000/01/01
Best Practice: Exploiting knowledge within a global company: The Truffles intranet	2001/01/01
Core strategic asset or just a tactical tool: How UK companies view the value of their customer databases	2002/07/01
Abstracts	2001/01/01
Metrics: The kaleidoscope of value measurement at customer, campaign, function or enterprise level	2001/10/01
Clicks, Bricks and Brands	2002/01/01
The impact of the new technologies — Permanent paradigm shift or transitory aberration?	2002/10/01
Opinion Piece: Creativity in direct marketing	2000/04/01
Editorial	2003/01/01
Net benefit: Guaranteed electronic markets: the ultimate potential of online trade	2000/07/01
Abstracts	2000/07/01
Testing Testing, 1, 2, 3: Raise More Money with Direct Mail Tests	2005/01/01
eMarketing eXcellence: The Heart of eBusiness	2003/01/01
Editorial: Marketing's future matrix	2004/01/01
The Tipping Point: How Little Things Can Make a Big Difference	2004/04/01
E-commerce and identity fraud	2001/04/01
Legal and Regulatory Update: A new regulatory regime for direct marketing using fax, telephone and e-mail	2000/04/01
Marketspace	2001/10/01
Direct response multi-list market testing	2000/10/01
2001 Survey on Direct and Interactive Marketing Activities in Europe	2002/10/01
Case Studies: Implementing integrated marketing: The Seeboard Energy case	2004/04/01
Grossman on circulation 1999	2000/07/01
Best Practice: Botton Village's fundraising success	2000/04/01
Best Practice: The NSPCC: The Full Stop Campaign	2001/01/01
A tactical application of values-based targeting in the voluntary sector	2002/07/01
The Impact of the Internet Economy in Europe A study into the social implications of the Internet	2000/04/01