Titel	Veröffentlichungsdatum	Sprache	Zitate
Take three companies … Aiming for customer focus in the 21st century	2002/07/01
Real Time: Preparing for the Age of the Never-Satisfied Customer	1999/07/01
New Technology Briefing: Digital printing	2000/07/01
The fuzzy art of decision science	2003/01/01
Marketspace	2001/04/01
Diary	2003/01/01
Pocket Marketing	2002/04/01
Next generation home shopping	2000/10/01
Editorial	2004/07/01
New Technology Briefing: E-brochures increasing online profit	2004/10/01
Optimising multiple channels	2004/01/01
The Electronic Commerce Directive	2000/10/01
Legal and Regulatory Update: The legal issues relating to the Copyright Directive and the practical implications for marketers	2004/01/01
Brand Failures	2005/04/01
CRM in financial services: Are companies realising the benefits of CRM in practice, and how is the strategy being implemented in organisations?	2004/01/01
Article Abstracts	2005/01/01
Legal and Regulatory Update: 2001 Census statistics release	2003/10/01
Contesting the future	1999/07/01
Case Study: Concern — Integrated direct marketing to build donor loyalty	2003/01/01
Letter to the editors	2001/04/01