Title | Journal | Journal Categories | Citations | Publication Date |
---|---|---|---|---|
あなたは消費者の声に応えているか? | Japan Marketing Journal |
| 2 | 2006 |
Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing | Journal of Marketing |
| 798 | 1998 |
Generalized Change Agents and Innovativeness | Journal of Marketing Research |
| 24 | 1971 |
10.1002/1520-6653(200124)15:1<63::AID-DIR1004>3.0.CO;2-C | ||||
A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery | Journal of Marketing Research |
| 957 | 1999 |
Title | Journal | Journal Categories | Citations | Publication Date |
---|---|---|---|---|
創造/発信する人々の動機と能力 | Japan Marketing Journal |
| 1 | 2007 |
あなたは消費者の声に応えているか? | Japan Marketing Journal |
| 2 | 2006 |
Category | Category Repetition |
---|---|
Social Sciences: Commerce: Business: Marketing. Distribution of products | 2 |