Personalized touchpoints and customer experience: A conceptual synthesis

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Cite
Weidig, Jakob, et al. “Personalized Touchpoints and Customer Experience: A Conceptual Synthesis”. Journal of Business Research, vol. 177, 2024, p. 114641, https://doi.org/10.1016/j.jbusres.2024.114641.
Weidig, J., Weippert, M., & Kuehnl, C. (2024). Personalized touchpoints and customer experience: A conceptual synthesis. Journal of Business Research, 177, 114641. https://doi.org/10.1016/j.jbusres.2024.114641
Weidig J, Weippert M, Kuehnl C. Personalized touchpoints and customer experience: A conceptual synthesis. Journal of Business Research. 2024;177:114641.
Journal Categories
Social Sciences
Commerce
Business
Social Sciences
Economic theory
Demography
Economics as a science
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  • Social Sciences: Commerce: Business: Marketing. Distribution of products
  • Medicine: Internal medicine: Neurosciences. Biological psychiatry. Neuropsychiatry: Neurology. Diseases of the nervous system: Psychiatry
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Refrences Analysis
Category Category Repetition
Social Sciences: Commerce: Business149
Social Sciences: Economic theory. Demography: Economics as a science124
Social Sciences: Commerce: Business: Business communication. Including business report writing, business correspondence31
Social Sciences: Commerce: Business: Marketing. Distribution of products31
Social Sciences: Commerce: Business: Personnel management. Employment management13
Science: Mathematics: Instruments and machines: Electronic computers. Computer science9
Language and Literature: Philology. Linguistics: Communication. Mass media7
Science: Science (General): Cybernetics: Information theory7
Philosophy. Psychology. Religion: Psychology6
Social Sciences6
Bibliography. Library science. Information resources5
Bibliography. Library science. Information resources: Information resources (General)5
Social Sciences: Industries. Land use. Labor: Management. Industrial management5
Technology: Technology (General): Industrial engineering. Management engineering: Information technology4
Technology: Electrical engineering. Electronics. Nuclear engineering: Telecommunication4
Technology: Manufactures: Production management. Operations management3
Medicine: Internal medicine: Neurosciences. Biological psychiatry. Neuropsychiatry: Neurology. Diseases of the nervous system: Psychiatry2
Geography. Anthropology. Recreation: Environmental sciences2
Geography. Anthropology. Recreation: Human ecology. Anthropogeography: Settlements: Cities. Urban geography1
Social Sciences: Communities. Classes. Races: Urban groups. The city. Urban sociology1
Political science: Political institutions and public administration (General)1
Geography. Anthropology. Recreation: Recreation. Leisure: Sports1
Technology: Mechanical engineering and machinery1
Technology: Electrical engineering. Electronics. Nuclear engineering: Electronics1
The category Social Sciences: Commerce: Business 149 is the most frequently represented among the references in this article. It primarily includes studies from Journal of Business Research The chart below illustrates the number of referenced publications per year.
Refrences used by this article by year