Can hypertext systems be designed for easy navigation? This paper explores user interface options in hypertext systems, addressing the common problem of user disorientation. The research is rooted in the observation that a significant percentage of readers often feel confused about their location within a hypertext document. The paper seeks to identify practical solutions and improve the usability of hypertext systems, which are widely used for online documentation and computer-aided learning. To investigate various user interface approaches, the authors designed a prototype system, implemented on an Apple Macintosh using Hypercard. The system was structured as a hypertext report on events at the 1987 hypertext workshop. Screen dumps of a session with the system help to communicate the interactive, complex format of the system. This research contributes to the ongoing discussion on hypertext design, particularly in addressing the challenges of navigation and disorientation. It emphasizes the need for user-friendly interfaces that enable users to effectively explore and understand information within hypertext environments. The work provides insights into the design principles that can enhance the user experience in hypertext systems.
Published in Communications of the ACM, this article is relevant because it investigates human-computer interaction and usability issues related to hypertext systems. The journal focuses on advancing knowledge in computing and information systems, and this paper addresses a critical aspect of designing effective interfaces for accessing and navigating complex information.