Can a formal characterization of business processes improve business process reengineering (BPR)? This paper argues that it can, showcasing the potential benefits through a case study that applies computer-based representation ideas used for mechanical products to business processes. This research investigates means of improving these processes. The paper aims to highlight the potential benefits of using formal characterizations of the business process in support of BPR. The case study shows how ideas that underpin the computer‐based representation of mechanical products can be applied to business processes. The results of the case study demonstrate the possible benefits of adapting methods from engineering design to describe and improve how an organization functions. A sound and efficient approach and policy for the protection of the environment and restoration of natural resources must include essential features which reflect the harmonization of national and global strategies expected for a sustainable society.
Published in the International Journal of Operations & Production Management, this paper addresses the journal's core themes of process improvement and organizational efficiency. By highlighting the potential benefits of formal characterizations in business process reengineering, the study aligns with the journal's emphasis on innovative management techniques. It should provide significant value to operations managers and researchers.