Title	Publication Date	Language	Citations
The application and impact of gamification funware on trip planning and experiences: the case of TripAdvisor’s funware	2015/01/08	English	85
Viral Marketing - Establishing Customer Relationships by 'Word-of-mouse'	2000/07/01		84
How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents	2020/03/27	English	82
Exploring SME Internet Adoption: Towards a Contingent Model	2003/01/01		81
The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges	2020/10/14	English	80
Customer Loyalty in e-Commerce Settings: An Empirical Study	2008/08/01	English	77
Factors propelling the adoption of m-learning among students in higher education	2016/01/14	English	75
Designing a robo-advisor for risk-averse, low-budget consumers	2017/12/01	English	74
Development of an Ecosystem Model for the Realization of Internet of Things (IoT) Services in Supply Chain Management	2017/03/17	English	73
Robotic process automation	2019/11/04	English	72
The impact of blockchain technology on business models – a taxonomy and archetypal patterns	2019/12/23	English	71
Consumers' Perceived Importance of and Satisfaction with Internet Shopping	2001/07/01		70
Shiny happy people buying: the role of emotions on personalized e-shopping	2014/03/15	English	70
The Effect of Consumer Privacy Empowerment on Trust and Privacy Concerns in E-Commerce	2007/01/01	English	70
Constructing online switching barriers: examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers	2016/03/11	English	69
The influence of information overload on the development of trust and purchase intention based on online product reviews in a mobile vs. web environment: an empirical investigation	2016/09/17	English	68
Converting freemium customers from free to premium—the role of the perceived premium fit in the case of music as a service	2014/10/29	English	68
What makes you continuously use chatbot services? Evidence from chinese online travel agencies	2021/01/21	English	67
Social commerce—state-of-the-art and future research directions	2016/05/10	English	66
Product type and consumers’ perception of online consumer reviews	2011/11/22	English	63
Digital transformation as an interaction-driven perspective between business, society, and technology	2021/03/10	English	62
Buyers’ purchasing time and herd behavior on deal-of-the-day group-buying websites	2012/04/25	English	62
Virtual worlds in competitive contexts: Analyzing eSports consumer needs	2013/04/20	English	61
On the stress potential of videoconferencing: definition and root causes of Zoom fatigue	2021/12/06	English	61
Information Transparency in Electronic Marketplaces: Why Data Transparency May Hinder the Adoption of B2B Exchanges	2002/03/01		60
Designing a multi-sided data platform: findings from the International Data Spaces case	2019/08/28	English	60
Exploring characteristics and transformational capabilities of InsurTech innovations to understand insurance value creation in a digital world	2018/06/05	English	59
Cloud computing in industrial SMEs: identification of the barriers to its adoption and effects of its application	2013/01/31	English	58
Mobile advertising avoidance: exploring the role of ubiquity	2012/05/05	English	57
How do investors decide? An interdisciplinary review of decision-making in crowdfunding	2017/10/29	English	57