Title	Publication Date	Language	Citations
Editorial	2003/04/01
Right Side Up	2001/07/01
Analytical CRM: The fusion of data and intelligence	2000/01/01
The Customer Loyalty Solution	2004/07/01
A Guide to the Data Protection Act 1998 for Direct Marketers	2002/01/01
Global Sourcebook of Address data Management: A Guide to Address Formats and Data in 194 Countries	1999/07/01
Article Abstracts	2004/04/01
Legal and Regulatory Update: E-commerce policy developments	1999/10/01
Mining data to discover customer segments	2003/01/01
The march of digital interactive TV and the emerging science of telegraphics	1999/10/01
Case Study: Alliance & Leicester goes direct	2005/04/01
Case Study: William Hill boosts online customer acquisition using e-CRM programme	2004/10/01
Complicated Lives	2004/01/01
Editorial	2002/10/01
Contemporary Database Marketing: Concepts and Applications	2003/01/01
Facing online: Navigating technologies of commerce and change	2000/01/01
Article Abstracts	2004/10/01
The Business of Persuasion	2001/07/01
New Technology Briefing: M-commerce changes the marketing game	2001/07/01
Editorial	2004/04/01
Marketspace	2002/10/01
Profit or Pain from Your User Experience	2003/10/01
New Technology Briefing: Customer recognition systems: A prerequisite for effective CRM?	2002/04/01
The management and communication of customer insight	2005/04/01
Brand Warriors on the High Wire	2003/10/01
Editorial	2001/01/01
Best Practice: Launch of the Freelander	1999/07/01
Best Practice: eBusiness in BT	1999/10/01
Editorial	2001/04/01
Marketspace	2001/01/01