Title	Publication Date	Language	Citations
E-business — A Jargon-free Practical Guide	2002/10/01
New Technology Briefing: An overview of the Internet	1999/07/01
Simplicity marketing — End brand complexity, clutter and confusion	2001/10/01
B2B Special Issue Papers: Key account management in financial services: Poised between desire and fulfilment	2004/07/01
Market Intelligence	2005/01/01
‘Up Close and Personal’? Customer relationship marketing @ work	2000/04/01
Opinion Piece: Clearing up media-neutral planning	2005/01/01
Exporting personal data	2002/01/01
Opinion Piece: The rise of real-time	2004/04/01
Net Worth	2000/10/01
Contact centre technologies: Managing the flood of new technologies	2002/07/01
The interactive viewer: Reality or myth?	2004/10/01
Marketspace	2000/01/01
A Time for Leadership: Global Perspectives from an Accelerated European Marketplace	2001/01/01
The Communications Challenge	2004/10/01
Best Practice: Security and privacy — Legislative burden or commercial opportunity?	2003/10/01
New Technology Briefing: The Post Office, technology and innovation	2000/04/01
Legal and Regulatory Update: Creating consumer trust and confidence online	2003/01/01
Abstracts	2002/07/01
Abstracts	1999/07/01
Best Practice: Web-mining case study: An Internet radio website	2001/07/01
Editorial	2001/10/01
American special issue — Editorial	2001/07/01
Marketing de bases de données (Trans: Database Marketing)	2000/01/01
Marketspace	2003/07/01
Developing and branding innovative Internet-based delivery for financial institutions	1999/10/01
The alertbox: Current issues in web usability	2000/07/01
Article Abstracts	2004/01/01
Legal & Regulatory Update: Current issue on Internet sales and nexus	2001/07/01
Is this the future of marketing? Experiences drawn from a world-class market leader	2002/10/01