Title	Publication Date	Language	Citations
Article Abstracts	2003/04/01
Reviews	2001/04/01
Legal and Regulatory Update: Compliance in the interactive environment	1999/07/01
Papers: Usability and Web analytics: ROI justification for an Internet strategy	2003/01/01
Abstracts	2000/04/01
Abstracts	2002/04/01
Marketspace	2000/04/01
Relationship Marketing: Exploring Relational Strategies in Marketing	2002/01/01
The Company of the Future	2003/04/01
Marketing Pocket Book 2000	2000/01/01
New Technology Briefing: Smart cards	2000/01/01
E-fulfilment: The opportunities for the future: Part Two	2001/04/01
Achieving the promise of CRM	2003/04/01
When should a customer be defined as ‘lapsed’	2002/04/01
Case Study: The IDM Business Performance Awards 2003 gold medal winner, M&G Investments: It pays to tell the whole truth	2005/01/01
New Technology Briefing: Radio frequency identification	2005/04/01
Abstracts	2001/07/01
Marketspace	1999/07/01
New Technology Briefing: Telemail — New efficiencies in lead generation	2003/07/01
Legal and Regulatory Update: The EU Directive on the Distance Marketing of Financial Services — Implementation within the UK	2004/04/01
Editorial	2002/07/01
Article Abstracts	2003/07/01
Article Abstracts	2004/07/01
Editorial	2004/10/01
The Committed Enterprise	2003/07/01
Added Value: The Alchemy of Brand-Led Growth	2004/01/01
No Logo	2002/07/01
Best Practice: ‘Saab vs. Letting Go’: The 24-hour test drive campaign	2002/04/01
Marketspace	2003/01/01
Diary Spring/Summer 2003	2003/04/01