International Journal of Service Industry Management

Titel Veröffentlichungsdatum Sprache Zitate
In Search of a New Logic for Marketing – Foundations of Contemporary Theory2008/08/08English
Service Management:1999/05/01English
Internationalization, Technology and Services2004/09/01English
Editorial2007/03/20English
Research and practice in marketing, human resources and operations management in services – perspectives from Asia2007/07/03English
Operations Management, 2nd edition1999/05/01English
International Franchising in Emerging Markets: Central and Eastern Europe and Latin America2002/08/01English
Fundamentals of Customer‐Focused Management: Competing through Service2005/04/01English
New Service Development and Innovation in the New Economy2001/12/01English
The Organisation of Innovation in Services1999/05/01English
Winning at Service: Lessons from Service Leaders2004/12/01English
Preface: special QUIS 10 section of the International Journal of Service Industry Management2008/04/25English
Note from the publisher2008/10/10English
Critical Marketing – Defining the Field2008/06/20English
The Pricing and Revenue Management of Services: A Strategic Approach2008/04/25English
Emerald at 402007/03/20English
Editorial2006/01/01English
Services Marketing in Asia: Managing People, Technology and Strategy2002/10/01English
Services research - a truly global discipline2006/03/01English
Special issue on The 10th International Research Symposium on Service Excellence in Management June 14-17, 2007 Orlando, Florida2006/08/01English
Interactions between Service Customers: Managing On‐site Customer‐to‐Customer Interactions for Service Advantage: The Poznan University of Economics Publishing House2007/03/20English
Special issue on Interventionist research2008/08/08English
Strategic Management of Professional Service Firms, 3rd edition20061Bente R. Løwendahl. Strategic Management of Professional Service Firms, 3rd edition. Denmark: Copenhagen Business School Press 2005. 219 pp.2006/10/01English
The Growth of Service Industries: The Paradox of Exploding Costs and Persistent Demand2002/05/01English
Services Marketing: People, Technology, Strategy, 5th ed.2005/02/01English
Services Science – Fundamentals, Challenges and Future Developments2008/10/10English
Services Marketing, Text and Readings2002/05/01English
The 1st Annual Emerald/EFMD Outstanding Doctoral Research Awards 20052006/01/01English
Improving the quality of the credit authorization process2001/10/01English
Flying High in a Competitive Industry: Cost‐effective Service Excellence at Singapore Airlines2006/05/01English