ENHANCING CUSTOMER RELATIONSHIPS WITH CUSTOMER KNOWLEDGE MANAGEMENT AND P2P (PEER-TO-PEER) TECHNOLOGY

Article Properties

• Language

  English
• DOI (url)

  10.2316/journal.202.2011.4.202-3036
• Publication Date

  2011/01/01
• Journal

  International Journal of Computers and Applications
• Indian UGC (journal)
• Jyhjong Lin