Title | Journal | Journal Categories | Citations | Publication Date |
---|---|---|---|---|
9) Shimono, R., Tsuru, S. and Iizuka, Y. (2011), “A Model for Describing Work Process at Hospitals”, Quality, Vol.41, No.2, pp.213-224. | ||||
8) The VA National Center (2015), "Root Cause Analysis Tools", available at: http://www.patientsafety.va.gov/docs/joe/rca_tools_2_15.pdf | ||||
7) Kawano, R. (2004), "Human Error in Healthcare (Japanese)", Igaku-Shoin Ltd. | ||||
6) H. F. Hawkins (1987), "Human Factors in Flight", Gower Technical Press Ltd. | ||||
5) Ishizu, S. and Osada, H. (2005), "e −Diagnosis System for Sustainable Management Innovation", Quality, Vol.35, No.2, pp.279-289. |