Entrepreneurial orientation and the performance of service business
Article Properties
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LanguageEnglish
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DOI (url)
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Publication Date2008/11/26
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Journal
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Indian UGC (journal)
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Refrences27
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Citations51
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Sang M. Lee
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Seongbae Lim
Journal Categories
Social Sciences
Commerce
Business
Social Sciences
Commerce
Business
Personnel management
Employment management
Social Sciences
Economic theory
Demography
Economics as a science
Refrences
| Title | Journal | Journal Categories | Citations | Publication Date |
|---|---|---|---|---|
| Perceived controllability and service expectations: Influences on customer reactions following service failure | Journal of Business Research |
| 174 | 2008 |
| 10.1504/IJMC.2008.016575 | 2008 | |||
Service quality and satisfaction: an international comparison of professional services perceptions | Journal of Services Marketing |
| 93 | 2007 |
Passengers' expectations of airport service quality | Journal of Services Marketing |
| 140 | 2007 |
The impact of affect on service quality and satisfaction: the moderation of service contexts | Journal of Services Marketing |
| 132 | 2006 |
Refrences Analysis
| Category | Category Repetition |
|---|---|
| Social Sciences: Commerce: Business | 5 |
| Social Sciences: Economic theory. Demography: Economics as a science | 4 |
The category
Social Sciences: Commerce: Business 5
is the most frequently represented among the references in this article. It primarily includes studies from Journal of Business Research and Journal of World Business. The chart below illustrates the number of referenced publications per year.
Refrences used by this article by year
Citations
| Title | Journal | Journal Categories | Citations | Publication Date |
|---|---|---|---|---|
Retail mix instruments influencing customer perceived value and customer engagement: a conceptual framework and research agenda | Humanities and Social Sciences Communications |
| 2024 | |
| The relationship between entrepreneurial orientation and success of foodservice business: effects of religion | Service Business |
| 2023 | |
| Managerial capability, business strategy, and performance: the role of external factors | Small Enterprise Research |
| 2023 | |
| Antecedents and consequences of organizational resilience in Taiwan’s accommodation sector | Asia Pacific Business Review |
| 2 | 2023 |
The impact of autonomy on sustainable performance in foreign subsidiaries: an empirical study from Chinese construction industry | Engineering Construction and Architectural Management |
| 2023 |
Citations Analysis
The category
Social Sciences: Commerce: Business 24
is the most commonly referenced area in studies that cite this article. The first research to cite this article was titled Relationship between growth and R&D intensity in low‐tech and high‐tech Portuguese service SMEs and was published in 2010. The most recent citation comes from a 2024 study titled Retail mix instruments influencing customer perceived value and customer engagement: a conceptual framework and research agenda. This article reached its peak citation in 2019, with 9 citations. It has been cited in 43 different journals, 11% of which are open access. Among related journals, the Service Business cited this research the most, with 5 citations. The chart below illustrates the annual citation trends for this article.