Title	Publication Date	Language	Citations
Promoting intrapreneurial behavior in banking: the role of high-performance work systems, knowledge management processes, and supervisor support	2023/07/30	English
B2B buyer operational capability for the effective delivery of technology-enabled services in a multi-facility context	2022/07/28	English
Using simulation to establish appropriate vaccination rates and copayment policies from a cost perspective	2012/10/11	English
Organisational capabilities and transaction costs in the analysis of activities and their externalisation: implications for the service industry	2009/11/08	English
Location strategies of multiunit service businesses: spatial differentiation and agglomeration among hamburger restaurants in Paris, 1984–2004	2008/04/09	English
D. E. Garner, D. L. McKee and Y. A. McKee, Accounting and the Global Economy after Sarbanes-Oxley	2008/07/24	English
Adolescents’ attempts at influence and self-reported errors in family vacation decisions: a cross-regional study	2023/09/22	English
Segmenting travellers of luxury destinations in a post-pandemic era	2023/08/08	English
Doing good for good: how does corporate social responsibility drive customer citizenship behavior? The mediation of engagement, trust, and identification	2023/11/14	English
How independent should a board be? Examine the corporate social responsibility performance in the US healthcare sector	2023/02/10	English
The relationship between entrepreneurial orientation and success of foodservice business: effects of religion	2023/02/03	English
Analysis of the relationship between the perceived extent of a tourist destination and smartphone use	2020/05/08	English
Predicting delays in service operations	2021/10/24	English
Could consumer choice be influenced by intertemporal factors? a study of consumer behavior in the Chinese theme park “S” in Chengdu	2016/11/24	English
A comparative analysis of contactless e-service encounters in online platforms	2024/03/01	English
The size–growth relationship in the social services sector in Austria	2021/05/29	English
Post-pandemic studies in tourism and hospitality	2022/06/06	English
Overcoming bias against funding of female-led entrepreneurial initiatives: the democratizing influence of online crowdlending platforms	2022/08/01	English
Erratum to: A comparative study of quality awards: evolving criteria and research	2013/05/18	English
The use of NDAs in the IT service sector	2009/08/09	English
Call for papers: special issue: new business models and competitive dynamics	2008/05/07	English
Diminishing role of regional uniqueness in preference to shop online amid COVID-19: a longitudinal analysis	2024/01/02	English
Validation of a design orientation scale in the trade and tourism sectors and assessment of its impact on firms’ performance	2023/12/12	English
Underscoring trainer's lack of effort or talent in service failure of personal fitness training: customers' negative word-of-mouth response	2023/09/27	English
The contingent impacts of dynamic service innovation capabilities on firm performance	2023/10/23	English
Exploring robot service quality priorities for different levels of intimacy with service	2023/10/25	English
The effect of social proximity, attribution, and guilt on accepting dysfunctional customer behavior	2024/03/01	English
Effects of ambidextrous human capital deployment on the performance of haute cuisine restaurants	2024/01/23	English
O2O switching determinants and successful drivers in omnichannel retailing services	2023/07/28	English
Operative service delivery planning and scheduling in Product-Service Systems	2024/04/21	English