Total Quality Management & Business Excellence

Title Publication Date Language Citations
Appropriateness of cellular operations in information-intensive services2017/07/12English
Editorial Board2015/11/15English
Experimental evidence for the effects of a continuous improvement environment versus a mechanical environment on routines based on conscientiousness2014/10/24English
Integrating customers' voice inside network environments2013/08/01English
A quality requirement analysis method using content analysis of SNS2016/05/23English
EDITORIAL2015/03/18English
Shedding light on hospital service failure: findings from Taiwanese medical QCC2018/08/06English
Lean and corporate social responsibility: a systematic literature review2022/07/07English
Impacts of planned quality change in physical workplace on employees’ behaviour: a quasi-experiment2021/02/22English
Quality of an experience good: the interaction of price and advertising as a determining factor2022/08/16English
Obituary2010/11/01English
16thQMOD Conference Quality Management and Organizational Development2014/06/05English
Editorial2015/10/01English
Call for Papers2012/01/01English
Towards an extended set of production line performance indicators2013/11/12English
Editorial2003/08/01English
Classical approach to contemporary TQM: An integrated conceptual TQM model as perceived in Tamil classical literature2003/07/01English
A longitudinal study of software process management in Taiwan's top companies2003/07/01English
DATQUAL: A prototype e-learning application to support quality management practices in service industries2003/08/01English
Winning customer satisfaction by eliminating radiator fan motor noise2006/05/01English
Relationship Quality in Business Relationships: An International Perspective2007/10/01English
Empowerment as a manifestation of total quality: a study in three countries1995/12/01English
Quality in academic leadership: a contribution to the discussion1995/12/01English
Quality management in a teaching organization1995/12/01English
Towards a quality management of education1995/12/01English
Quality management principles applied to the teaching of operations research at a small university1995/12/01English
What do customers expect from clerical workers?1995/12/01English
Creating a culture of evaluation and self-regulation in higher education organizations1995/12/01English
Increasing detectability in semiconductor foundry by multivariate statistical process control2008/05/01English
Prioritising marketing activities in different types of marketing functions2016/02/16English