Title	Publication Date	Language	Citations
Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry	2011/04/01	English	285
Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern	2016/04/01	English	282
Online purchasing tickets for low cost carriers: An application of the unified theory of acceptance and use of technology (UTAUT) model	2014/08/01	English	280
Predicting the intention to use consumer-generated media for travel planning	2013/04/01	English	279
Sensation seeking and tourism: Tourist role, perception of risk and destination choice	2008/08/01	English	277
Towards understanding members’ general participation in and active contribution to an online travel community	2004/12/01	English	276
Examining the effect of novelty seeking, satisfaction, and destination image on tourists’ return pattern: A two factor, non-linear latent growth model	2011/08/01	English	275
Shopping risk perceptions: Effects on tourists’ emotions, satisfaction and expressed loyalty intentions	2007/06/01	English	275
Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity	2014/02/01	English	273
The role of motivation in visitor satisfaction: Empirical evidence in rural tourism	2010/08/01	English	273
Understanding small firms in tourism: A perspective on research trends and challenges	2011/10/01	English	273
Visual destination images of Peru: Comparative content analysis of DMO and user-generated photography	2013/06/01	English	272
Assessing impacts of SARS and Avian Flu on international tourism demand to Asia	2008/10/01	English	272
Using a revised importance–performance analysis approach: The case of Taiwanese hot springs tourism	2007/10/01	English	271
Resident attitudes to tourism in North Wales	1984/03/01	English	270
Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate	2019/08/01	English	269
The impact of mega-sport events on tourist arrivals	2011/12/01	English	266
An empirical structural model of tourists and places: Progressing involvement and place attachment into tourism	2008/12/01	English	266
Forecasting Chinese tourist volume with search engine data	2015/02/01	English	266
Understanding the relationships of quality, value, equity, satisfaction, and behavioral intentions among golf travelers	2009/04/01	English	264
The evaluation of tourism destination competitiveness by TOPSIS & information entropy – A case in the Yangtze River Delta of China	2011/04/01	English	264
Analysis of international tourist arrivals in China: The role of World Heritage Sites	2010/12/01	English	263
Gender differences in online travel information search: Implications for marketing communications on the internet	2007/04/01	English	262
Environmental strategies and organizational competitiveness in the hotel industry: The role of learning and innovation as determinants of environmental success	2015/02/01	English	262
A systematic literature review of risk and gender research in tourism	2017/02/01	English	261
Implementing sustainable tourism: A multi-stakeholder involvement management framework	2013/06/01	English	260
The impact of the 2002 World Cup on South Korea: comparisons of pre- and post-games	2006/02/01	English	260
What makes a destination beautiful? Dimensions of tourist aesthetic judgment	2014/06/01	English	259
The impact of destination source credibility on destination satisfaction: The mediating effects of destination attachment and destination image	2013/06/01	English	258
A stage to engage: Social media use and corporate reputation	2015/04/01	English	257