Title	Publication Date	Language	Citations
Verbal effects of visual programs: Information type, structure and error in program summaries	2002/07/19	English	1
Text types and varying degrees of interpretative constraint	2001/04/27	English	1
The effect of prenotification techniques on refusal rate in telephone surveys	2002/03/25	English	1
Advertising framed	2001/08/17	English	1
What’s in a crisis?	2001/11/02	English	1
The intercultural validity of customer-complaint handling routines	2001/08/17	English	1
Problems in the field	2001/11/02	English	1
Abstracts as orientation tools in a modular electronic environment	2001/04/27	English	1
There and back again	2003/10/23	English	1
The actualization of reading strategies in hypermedia	2003/10/23	English	1
The usefulness of genre theory in the investigation of organizational communication across cultures	1999/12/31	English	1
Theoretical, empirical, and practical considerations in designing informational text	1999/11/05	English	1
Special Issue: The Pragmatics of Crises	2001/11/02	English
Writing: The you-attitude, writing across the curriculum and how knowledge is constructed in an organization	2002/07/19	English
Assessing improvement in longer texts: Can we trust subjective judgments?	2002/07/19	English
Document design: Complex evolution	2001/04/27	English
Review of Mark & Allan (2001):	2002/07/19	English
Designing the future	2001/08/17	English
Problems in the field	2002/03/25	English
If documents could talk	2002/03/25	English
New media	2001/04/27	English
Review of Nielsen (1999):	2002/03/25	English
Problems in the field	2001/04/27	English
Interview: A pattern language for communication	2002/07/19	English
Research watch	2001/08/17	English
Contextual design and social usability	2002/03/25	English
Medical talk	2002/07/19	English
Problems in the field	2001/08/17	English
Restoring reputation with direct mail	2001/11/02	English
Uncertainty in communication via text and conversation	2002/07/19	English