Title	Publication Date	Language	Citations
Patient Satisfaction: What we Know about and What we Still Need to Explore	1993/03/01	English	385
The Reorganization of the Medical Profession	1985/02/01	English	166
On Nursing Home Quality: A Review and Analysis	1991/06/01	English	147
Adherence to Medication Regimens: Updating a Complex Medical Issue	1992/12/01	English	118
Health Care Episodes: Definition, Measurement and Use	1985/08/01	English	117
The Patient Satisfaction Process: Moving Toward a Comprehensive Model	1993/07/01	English	111
Can Patients Evaluate the Quality of Hospital Care?	1990/09/01	English	94
Risk Adjusting Health Care Outcomes: A Methodologic Review	1986/08/01	English	90
The Evolution of Hospital Systems: Unfulfilled Promises and Self-Fulfilling Prophesies	1988/08/01	English	81
A Public Health Model of the Dental Care Process	1989/12/01	English	78
The Impact of Organizational and Managerial Factors on the Quality of Care in Health Care Organizations	1994/12/01	English	58
Review Article : Hospital Case Mix: Its Definition, Measurement and Use	1982/03/01	English	56
Small Area Variations: A Critical Review of Propositions, Methods, and Evidence	1990/12/01	English	56
Can Administrative Data be Used to Compare the Quality of Health Care?	1993/12/01	English	54
Strategy Making in Health Care Organizations: A Framework and Agenda for Research	1985/08/01	English	47
Physician-Nurse Relationships in Clinical Settings: A Review and Critique of the Literature, 1966-1992	1994/04/01	English	46
The Effect of Utilization Review on Hospital Use and Expenditures: A Review of the Literature and an Update on Recent Findings	1990/09/01	English	45
Review Article : The Job Satisfaction and Retention of Physicians in Organized Settings: a Literature Review	1984/09/01	English	45
Innovation in Medical Care Organizations: A Synthetic Review	1990/06/01	English	44
Patient Cost Sharing for Medical Services: A Review of the Literature and Implications for Health Care Reform	1994/10/01	English	41
Rural Health Care: The Future of the Hospital	1990/03/01	English	40
Review Article : Implementing Preventive Care in Clinical Practice	1981/12/01	English	40
Assessing Medicare's Prospective Payment System for Hospitals	1991/06/01	English	39
Review Article : Hospital Case Mix: Its Definition, Measurement and Use: Part II. Review of Alternative Measures	1982/06/01	English	38
Strategic Adaptation in Health Care Organizations: Implications for Theory and Research	1985/08/01	English	36
Health Care Strategy Research, 1985-1990: A Critical Review	1991/03/01	English	35
The Organization of Medical Care Services: Toward an Integrated Theoretical Model	1993/09/01	English	31
The Initial Impact of the Medicare Prospective Payment System on U.S. Health Care: A Review of the Literature	1991/03/01	English	27
Defining Underinsurance: A Conceptual Framework for Policy and Empirical Analysis	1993/07/01	English	25
The Dynamics of Change in the American Hospital Industry: Transformation or Selection?	1987/08/01	English	25