The Service Industries Journal examines the dynamic and evolving nature of service industries globally. This journal provides a platform for rigorous analysis and critical debate, covering topics such as service strategy, innovation, marketing, and operations.
It considers the impact of technology, globalization, and policy on service delivery and customer experiences. Indexed in Scopus and Web of Science, the journal is targeted at academics, practitioners, and policymakers. The Service Industries Journal emphasizes real-world applications and actionable insights, promoting the effective management and growth of service-based organizations.
By facilitating dialogue between researchers and industry professionals, The Service Industries Journal aims to advance service theory and practice, contributing to competitiveness and sustainability. The journal welcomes contributions that offer novel perspectives and evidence-based solutions to the challenges and opportunities in service industries.